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Privacy Policy

Vascura Pain & Vein PA

vascurapainandvein.com

Effective Date: 03/03/2026  |   Last Updated: 03/03/2026   |   Jurisdiction: State of New Jersey, United States

Vascura Pain and Vein PA (“Vascura,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have regarding your information when you visit our website at vascurapainandvein.com (the “Website”) or submit an appointment request. 

 

By using this Website or submitting any information through our forms, you agree to the collection and use of information as described in this Privacy Policy. This Policy should be read alongside our Terms and Conditions, which are incorporated by reference. 

1. Who We Are

Vascura Pain and Vein PA is a medical practice led by Dr. Glenn Babus, located in Lodi, New Jersey. We provide pain management and vein treatment services to patients throughout Bergen County, Passaic County, and Northern New Jersey. For privacy-related questions or requests, please contact us at: Vascura Pain and Vein PA is licensed to practice medicine in the State of New Jersey and operates in compliance with all applicable state and federal healthcare regulations.

Privacy Contact — Vascura Pain and Vein Clinic

Address: 4 Hunter St, Suite 201, Lodi, NJ, 07644, Lodi, New Jersey
Phone: 862 225-8553
Email: info@vascurapainandvein.com
Website: vascurapainandvein.com

2. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you use our Website. 

2a. Information You Provide Directly

When you submit an appointment request through our Website, we collect the following information — all fields are required: 

  • Full Name: To identify you and personalize our communications with you.
  • Phone Number: To contact you to confirm, schedule, or follow up on your appointment request. • Email Address: To send appointment confirmations, scheduling communications, and, with your consent, newsletters, health tips, and promotional content. 
  • Reason for Visit: To route your request to the appropriate clinical team and prepare for your consultation. 
  • Consent Checkbox: Your acknowledgment that you have read and agree to our Terms and Conditions, Privacy Policy, and the consent clause displayed on the form at the time of submission. 

2b. Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies, pixels, and similar tracking technologies. This may include: 

  • Your IP address and general geographic location (not precise address) 
  • Browser type, device type, and operating system 
  • Pages visited, time spent on pages, and navigation path through the Website 
  • Referring website or search engine that directed you to our Website 
  • Interactions with Website content, buttons, and forms 

2c. Information From Third-Party Platforms

If you interact with our Website through a third-party platform such as a social media ad (Facebook/Instagram or Google), we may receive limited data from those platforms indicating that you visited our Website or interacted with our content. This is governed by those platforms’ own privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes: 

 

  • Appointment Scheduling: To process your appointment request, confirm your appointment, and communicate with you about scheduling, rescheduling, or cancellations. 

  • Patient Communications: To respond to your inquiries, provide information about our services, and follow up on your care needs. 

  • Marketing Communications — Email: With your consent, to send you newsletters, health tips, practice updates, and promotional content via email. You may opt out at any time (see Section 8 — Your Rights and Choices). 

  • Marketing Communications — SMS / Text Message: With your express written consent, to send you appointment reminders, health tips, and promotional text messages via SMS. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message (see Section 8). 

  • Website Analytics & Improvement: To understand how visitors use our Website, identify areas for improvement, and optimize the user experience using anonymized analytics data.

  • Advertising & Retargeting: To show relevant advertisements to users who have previously visited our Website, using Google Ads and Meta (Facebook/Instagram) advertising platforms. This is done through tracking pixels placed on our Website (see Section 5 — Cookies and Tracking). 

  • Legal & Compliance: To comply with applicable laws, regulations, and legal processes, and to protect the rights and safety of our patients, staff, and practice.

  • CRM Data Management: To store, organize, and manage your contact information and communication history in our HIPAA-compliant CRM system (Go High Level) for the purposes described in this Policy. 

4. How We Store Your Information — Go High Level CRM

Important: Vascura Pain and Vein PA stores contact and communication data in Go High Level, a HIPAA-compliant Customer Relationship Management (CRM) platform. Go High Level has signed a Business Associate Agreement (BAA) with our practice, as required under HIPAA for any vendor handling information related to healthcare services. Data stored in Go High Level is encrypted at rest and in transit.

The information collected through our appointment request form — your name, phone, email, and reason for visit — is stored in Go High Level for the purposes of appointment management, communication, and marketing as described in this Policy. 

Important distinction: The information collected through this Website is pre-clinical contact information and is not the same as protected health information (PHI) as defined under HIPAA. Your clinical health records, diagnoses, treatment notes, and billing information are maintained separately in our Electronic Health Record (EHR) system and governed by our Notice of Privacy Practices, which you will receive at your first visit. 

We retain your information in our CRM for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. You may request deletion of your information at any time (see Section 8 — Your Rights and Choices). 

5. Cookies & Tracking Technologies

Our Website uses cookies, pixels, and similar tracking technologies to collect the automatically-gathered information described in Section 2b. Here is what we use and why:

Cookies / Technology Purpose Type
Google Analytics
We use Google Analytics to understand how visitors use our Website. Google Analytics collects anonymized data including pages visited, session duration, traffic sources, and general location. This data does not personally identify you. Google Analytics uses cookies to function. You may opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Google’s privacy policy: policies.google.com/privacy.
Analytics — understanding website traffic and user behavior
Google Ads Retargeting Pixel
We use Google Ads conversion tracking and remarketing pixels to measure the effectiveness of our advertising campaigns and to show relevant ads to users who have previously visited our Website when they browse other Google-partner sites. This pixel places a cookie in your browser when you visit our site. You can opt out of Google personalized advertising at: adssettings.google.com. Google’s advertising privacy policy: policies.google.com/technologies/ads.
Advertising — retargeting and campaign measurement
Meta (Facebook / Instagram) Pixel
We use the Meta Pixel to track Website visitor actions and show relevant ads on Facebook and Instagram to users who have previously interacted with our Website. The Meta Pixel may collect your IP address, browser information, and pages visited. You can manage your Meta ad preferences at: facebook.com/ads/preferences. Meta’s privacy policy: facebook.com/privacy/policy.
Advertising — Facebook and Instagram retargeting campaigns
Session Cookies
Our Website uses essential session cookies that are necessary for the Website to function properly. These cookies do not track you across other websites and are deleted when you close your browser. They cannot be disabled without affecting core Website functionality.
Essential — Website functionality
Live Chat Tool Cookies
Our live chat provider may place cookies in your browser to maintain your chat session and remember your conversation history. Please do not submit sensitive personal health information through the live chat feature.
Functional — maintaining chat session

Cookie Consent: By continuing to use our Website after this Privacy Policy is displayed, you consent to our use of cookies as described above. Most browsers allow you to control cookies through browser settings. Disabling cookies may affect your experience on this Website.

6. SMS & Email Marketing — Your Consent & Rights

Email Marketing

By submitting the appointment request form and checking the consent box, you consent to receiving emails from Vascura Pain and Vein PA including: 

  • Appointment scheduling and confirmation messages 
  • Health tips and educational content related to pain management and vein health 
  • Practice news and updates 
  • Promotional content about Vascura services 

Every marketing email we send includes a clear and easy unsubscribe link at the bottom of the message, in compliance with the CAN-SPAM Act. Clicking unsubscribe will remove you from our marketing email list within 10 business days. You will still receive transactional messages related to any pending appointment. 

SMS / Text Message Marketing

By providing your phone number and checking the consent box on our appointment request form, you provide express written consent to receive text messages from Vascura Pain and Vein PA, including appointment reminders, health tips, and promotional messages. The following terms apply to SMS communications:

  • Message frequency: Message frequency varies based on your activity and preferences. You will not receive more than 4 messages per month.
  • Message & data rates: Standard message and data rates may apply depending on your mobile carrier and plan. 
  • Opt-out: Reply STOP at any time to unsubscribe from SMS messages. You will receive a single confirmation message and no further texts will be sent. 
  • Help: Reply HELP for assistance or contact us at 862 225-8553 or info@vascurapainandvein.com
  • Carriers: Vascura Pain and Vein PA is not responsible for delayed or undelivered messages due to factors outside our control, including carrier issues. 
  • No PHI via SMS: Please do not send personal health information or sensitive medical details via text message. 
  • Consent to receive SMS messages is not required as a condition of receiving medical services.

We do not share, sell, rent, or disclose your SMS opt-in data or phone numbers to third parties for marketing purposes. Your information is used solely for communication related to your interactions with Vascura Pain & Vein PA.

7. How We Share Your Information

Vascura Pain and Vein PA does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances: 

 

  • Service Providers & Technology Partners: We share information with trusted third-party service providers who help us operate our practice and Website, including Go High Level (CRM), our online booking platform , our live chat provider , Google (Analytics and Ads), and Meta (Facebook/Instagram Ads). These providers are contractually bound to use your information only as necessary to provide services to us and in accordance with applicable law. Where required by HIPAA, a Business Associate Agreement (BAA) is in place.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Vascura Pain and Vein PA, our patients, or the public.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred to the successor entity. You will be notified of any such change via a prominent notice on our Website or by direct communication. 
  • With Your Consent: We may share your information with other parties with your explicit prior consent, which you may withdraw at any time. 

8. Your Rights and Choices

You have the following rights regarding your personal information. To exercise any of these rights, contact us at info@vascurapainandvein.com or 862 225-8553. 

  • Access: You have the right to request a copy of the personal information we hold about you. 
  • Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you. 
  • Deletion: You have the right to request that we delete your personal information from our systems, subject to any legal obligations we have to retain certain records. Note: deletion of pre-clinical contact data does not affect any clinical health records maintained under HIPAA, which are governed separately by our Notice of Privacy Practices.
  • Opt Out of Email Marketing: You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Opting out does not affect transactional appointment-related messages. 
  • Opt Out of SMS Marketing: You may opt out of SMS messages at any time by replying STOP to any text message from us, or by contacting us at 862 225-8553 or info@vascurapainandvein.com.
  • Opt Out of Cookie-Based Tracking: You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on. You may manage Google Ads preferences at adssettings.google.com and Meta ad preferences at facebook.com/ads/preferences. You may also adjust cookie settings in your browser at any time. 
  • Data Portability: Upon request, we will provide your personal information in a commonly used, machine-readable format where technically feasible. 


We will respond to all verifiable requests within 30 days. In some circumstances, we may need to verify your identity before processing your request.

9. HIPAA & Clinical Health Information

Upon becoming a patient of Vascura Pain and Vein PA, you will receive our Notice of Privacy Practices (NPP), which describes in detail how we use and protect your protected health information (PHI) in accordance with HIPAA. Your clinical records are stored in a secure, HIPAA-compliant Electronic Health Record (EHR) system and are never used for marketing purposes without your specific written authorization. 

10. Data Security

Vascura Pain and Vein PA takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction, including: 

  • Use of HIPAA-compliant, encrypted CRM software (Go High Level) with BAA in place
  • Encrypted data transmission (SSL/TLS) across our Website and integrated platforms
  • Access controls limiting staff access to personal data on a need-to-know basis 
  • Regular review of our data collection, storage, and processing practices 


However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. Please do not submit sensitive clinical health information through the appointment request form, live chat, or email. 

11. Children's Privacy

This Website is not intended for use by individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has submitted personal information through our Website without your consent, please contact us at info@vascurapainandvein.com and we will promptly delete that information. 

12. Third-Party Websites & Links

Our Website may contain links to third-party websites, blog references, or external resources. These links are provided for informational convenience only. Vascura Pain and Vein PA does not control, endorse, or take responsibility for the privacy practices, content, or terms of any third-party website. We encourage you to review the privacy policy of any website you visit through a link on our site. 

13. Out-of-Network Privacy Considerations

As an out-of-network provider, Vascura Pain and Vein PA may communicate with your insurance carrier in connection with claims submissions. Any information shared with your insurance carrier for billing purposes is governed by HIPAA and your plan’s own privacy practices, and is limited to what is necessary to process your claim. We do not share your personal information with insurance carriers for marketing or any purpose unrelated to your care and billing.

14. Changes to This Privacy Policy

Vascura Pain and Vein PA reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the ‘Last Updated’ date at the top of this Policy and post the revised version on our Website.
For material changes — particularly those affecting how we use your personal information or your rights — we will make reasonable efforts to notify you directly via email if you have provided your email address. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.

15. Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey and applicable federal law, including HIPAA, the TCPA, and the CAN-SPAM Act. Any disputes relating to this Privacy Policy shall be resolved in the courts of Bergen County, New Jersey.

16. Contact Us — Privacy Questions & Requests

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how your information has been handled, please contact us: 

Privacy Contact — Vascura Pain and Vein Clinic

Address: 4 Hunter St, Suite 201, Lodi, NJ, 07644, Lodi, New Jersey
Phone: 862 225-8553
Email: info@vascurapainandvein.com
Website: vascurapainandvein.com

By using the Vascura Pain and Vein Clinic website or submitting an appointment request, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.